How CarGurus Reviews Work


Reviews are an important component of the CarGurus user experience. Thousands of reviews are written by CarGurus shoppers every week, providing transparency and helping other users make smart buying decisions.

But we have strict rules around how reviews are written and managed, and an entire team dedicated to monitoring CarGurus reviews for accuracy.

Learn all about how shoppers review dealers on CarGurus, including how we deal with fraudulent reviews and how you can manage your reviews for maximum visibility and shopper satisfaction.

View the PDF of CarGurus review rules and guidelines by clicking here.