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What’s new at CarGurus? Quarterly product updates

Posted by Beth Burke on May 16, 2022

The CarGurus Product teams have been hard at work, continuing to build new features and product enhancements that give our dealer partners more of what they need to succeed. Here are the key CarGurus product improvements you can expect now, and in the weeks to come.

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Topics: CarGurus news, CarOffer, Digital Deal, inventory, mobile app, product updates

Introducing CarGurus Digital Deal!

Posted by Beth Burke on May 11, 2022

We’re excited to announce a major expansion in our automotive retail offerings with the launch of CarGurus Digital Deal, a retail platform that allows shoppers to build a personalized, near penny-perfect deal through dealers’ CarGurus listing pages.

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Topics: CarGurus news, Digital Deal, product updates

Consumer interest in EVs accelerated after gas prices spiked, according to CarGurus research

Posted by Meg Bernazzani on May 5, 2022

In April 2022, CarGurus released the results from its annual survey of automobile owners on their sentiments towards electric vehicles (EVs). It’s the fourth year the online survey has been conducted, and the results show that EVs continue to pose a huge opportunity for dealerships and the auto industry as a whole.

Here are the key findings, plus what they mean for dealers:

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Topics: consumer insights, electric vehicles, EVs, shopper insights

CarGurus Intelligence Report – April 2022

Posted by Kevin Roberts on May 3, 2022

This month, CarGurus Director of Industry Analytics Kevin Roberts dives into the latest industry trends from April 2022. Take a look at his key takeaways below or download the April edition of the CarGurus Intelligence Report

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Topics: industry insights, industry trends, vehicle availability

Boston Globe on how CarGurus is adapting to current state of the market

Posted by Beth Burke on April 12, 2022

CarGurus CEO Jason Trevisan sat down with The Boston Globe to discuss the ongoing supply shortages and why they may linger longer than anticipated.

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Topics: CarGurus news, industry insights, industry news, inventory

Reputation, trust, and today’s car shopper

Posted by Meg Bernazzani on April 6, 2022

It’s no secret that today’s shoppers are increasingly completing more of the car-buying process online. With so many resources available, digital makes it easy to research makes and models, compare prices, and importantly, research sellers’ reputations. Most CarGurus shoppers (59%) say they always look at a dealer’s reviews before contacting them.* Reviews help validate the dealership experience and build a shopper’s trust with a dealer before ever walking through the dealership’s doors.

At CarGurus, we’ve always believed that a dealership’s digital experience and online reputation are extremely valuable tools that dealers can use to their advantage to sell more cars. Read on to learn how our data backs this up.

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Topics: reputation management, shopper journey, top rated dealer

CarGurus Vehicle Availability Index & Insights – March 2022

Posted by Kevin Roberts on April 1, 2022

After a disruptive February, the automotive environment continued its dynamism in March as a delayed tax season finally started to increase consumer demand, impacting inventory and prices. Additionally, ongoing supply chain challenges continued to impact the outlook for a “return to normal,” with expectations now shifting to Q4 from Q3 for full production to return.

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Topics: inventory, new vehicles, used vehicles, vehicle availability

CarGurus’ Navigate Conference is hitting the road in 2022

Posted by Beth Burke on March 24, 2022

In 2019, we introduced Navigate, a first-of-its-kind conference where automotive insights meet action through inspiring content from industry leaders and face-to-face networking opportunities. In 2020 and 2021, we brought that same energy and excitement to you virtually. And this year, we’re excited to announce Navigate on the Road, a series of regional events that will bring everything you love about Navigate to a city near you – kicking off with Dallas, Texas in May.

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Topics: CarGurus events, CarGurus news, digital marketing, Navigate

How to use your Top-Rated Dealer Award to set your dealership apart

Posted by Meg Bernazzani on March 24, 2022

Earlier this month, we announced our 2022 CarGurus Top-Rated Dealer Awards recognizing an exclusive group of our dealer partners who earned an average dealer rating of 4.5 stars or higher and collected at least five verified customer reviews in 2021. Congratulations on delivering exceptional customer service day in and day out!

While earning the award isn’t easy, promoting your accomplishment – and putting it to work for your dealership – is! Here are our top tips for showcasing your award using the assets available to all winners on a premium listings package:

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Topics: awards, CarGurus news, Marketing tips, promotion, top rated dealer

CNBC on how CarOffer is opening up the used car market for dealers

Posted by Meg Bernazzani on March 16, 2022

“A faster, more reliable way for dealers to access inventory that other dealers want to unload because different cars sell well in different markets.”

On Monday, CarOffer, part of the CarGurus network, was featured in a segment on CNBC’s The News with Shepard Smith. The story captured the value CarOffer provides to dealers, showcasing how they’re opening up the market for used cars by trading them with other dealers and providing a glimpse into the energetic, stock market-like atmosphere helping fuel their growth.

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Topics: CarOffer, inventory, inventory acquisition, used car market